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CACD Energy Redress Scheme

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77 Medomsley Road, Consett, UK


Tailored expert energy advice to client who are in/at risk of fuel poverty. Covering all aspects of energy including energy account checks, ensuring clients are on the best energy deal, supplier disputes, gaining additional support from their energy supplier, help and support with warm home discount applications and access to the priority services register. Our energy team will support clients to maximise their income, reduce their utility bills and improve the quality of life through energy advice with one of our highly trained, experienced energy advisors.


Phone Number:



Email Address:

Session Carried out:


Response Time:

time Responds within 72 hours

Services Provided by:

Male staff or volunteers Male and female staff or volunteers

Services Provided for:

gender For men and women


concessions No concessions


  All services are free

Session With:

individual In person
phone Over the phone


disable Disabled access
dogs Guide Dogs Permitted
lift Lift/Ramp Access
guides Easy Read Guides

DBS Record:

Service or Staff or volunteers have valid DBS checks

Valid Insurance

Professional Body Membership

Referral Type:

self referral Self referrals
gp referral GP referrals
onward referral Onward referrals

Referral taken from:

location Available in England

Local Authorities:

location County Durham

Opening Hours

Day Open Close
Monday 08:30 16:30
Tuesday 08:30 16:30
Wednesday 08:30 16:30
Thursday 08:30 16:30
Friday 08:30 16:00
Saturday Closed Closed
Sunday Closed Closed

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